Refund & Return Policy
The short version: if your order arrives damaged or we shipped the wrong item, we'll make it right.
- 7 daysto report an issue after delivery
- Damaged or wrong itemreplacement or refund
- Opened = final salefood products can't be returned once opened
Our Promise
At Mighty Pumps, we stand behind the quality of our products and want you to have the best possible experience.
Due to the nature of our products, all sales are final once the package has been opened or used. We cannot accept returns or issue refunds for any product that has been opened, partially consumed, or tampered with in any way.
When We Offer Refunds
We will only offer refunds or replacements under the following conditions:
- The product arrives damaged
- The incorrect item was shipped
How to Be Eligible
To be eligible for a refund or replacement:
- You must contact us within 7 days of delivery
- The product must be unused, unopened, and in its original packaging
- Proof of purchase and photo evidence may be required
If Your Request Is Approved
If your request is approved, we will either:
- Send a replacement product, or
- Issue a refund to your original payment method
What We Can't Accept
We do not accept returns for:
- Opened or used products
- Change of mind after opening
- Improper storage or handling after delivery
Need Help?
If you have any issues with your order, please reach out to our support team — we’re here to help.
Damaged or wrong item? Contact us within 7 days of delivery with photos and your order number.