Shipping Policy
We keep shipping simple. Here's exactly when your order leaves our hands and when to expect it at your door.
- 2–5 business daysto process & ship
- 3–7 business daysU.S. delivery after it ships
- Trackingemailed when it ships
Processing Time
All orders ship within 2–5 business days of being placed.
- Business days are Monday through Friday, excluding U.S. holidays.
- Orders placed on weekends or holidays begin processing the next business day.
- During launches, sales or holidays, processing may take a little longer. We'll email you if your order is delayed.
Delivery Estimates
Once your order ships, delivery time depends on the carrier and your location.
| Destination | Estimated delivery |
|---|---|
| United States | 3–7 business days after your order ships |
| International | Varies by destination; shown at checkout |
Shipping rates are calculated at checkout.
Delivery estimates start once your order ships, not when it's placed. Total time from order to doorstep is processing time plus delivery time.
Order Tracking
As soon as your order ships, you'll get a shipping confirmation email with a tracking number. Tracking can take up to 24 hours to show updates after the label is created.
Can't find the email? Check your spam or promotions folder, or contact us with your order number.
International Orders
We ship internationally. Delivery times and rates vary by destination and are shown at checkout.
For international orders, any customs duties, taxes or import fees charged by the destination country are the responsibility of the customer and aren't included in the order total.
Delays, Addresses & Lost Packages
Carrier delays. Once a package is handed to the carrier (USPS, UPS, FedEx, etc.), delivery timing is out of our control. Weather and carrier volume can cause delays.
Incorrect addresses. Please double-check your shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, reshipping costs may apply.
Lost or stolen packages. Once tracking shows a package as delivered, Mighty Pumps isn't responsible for lost or stolen packages. If that happens, contact the carrier first. Reach out to us if you need help with the claim.
Damaged Items
If your order arrives damaged, we'll make it right. Contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item and packaging
We'll review it and resolve the issue as quickly as possible.
Contact Us
Questions about your order? We're a small family business and we read every message.
Email: help@mightypumps.net · Typical reply time: 1–3 business days
Last updated: October 12, 2026